Contact Us

Our telephone lines are busy:  to help you get help as quickly and as efficiently as possible please use the following options from 8:00am to 6.30pm

Option 1 – to make an appointment or request a home visit

Option 2 – to request test results between 2-6pm only

Option 3 – to order repeat medications

Option 4 – to speak to Dispensary regarding a medication query between 10am and 5pm (Please note we cannot accept medication requests via this extension.  Medication requests can be made 24 hours a day 7 days a week by dialling 01284 723976) or selecting option 3

Option 5 –Medical Secretaries to make enquiries regarding referrals, insurance reports and SAR requests 8.00am-5.00pm

Option 6 – For all other enquiries

The various departments can be contacted via email.  Please note these are not to be used to submit clinical queries or to leave messages for the clinical team unless directed otherwise by a staff member

Administration Queries : victoriasurgery.admin@nhs.net
Care Coordinators: victoriasurgery.carecoordinators@nhs.net
Dispensary Team (for medication orders or queries): victoriasurgery.dispensary@nhs.net
Reception Team: (to cancel appointments or make changes to your personal details :victoriasurgery.reception@nhs.net
Secretarial Team: (to enquire about referrals, insurance reports or make a complaint: victoriasurgery.secretary@nhs.net