Swine Flu

The National Pandemic Flu Service (NPFS) was launched on 23rd July. This is a new self-care service with online and phone access that allows you to assess your symptoms and access antivirals if required, or read advice on symptom-relief. This service is only intended for people who are ill with swine flu.

To access the new service, people should first visit the National Pandemic Flu Service website at www.direct.gov.uk/pandemicflu. This website will be available 24 hours a day and is designed to identify the symptoms of swine flu and to provide authorisation to access antivirals.

Two telephone lines are also available, and will be open from 8am – midnight.

If you are in any doubt you should call.

Telephone Tel: 0800 1 513 513 for information
Telephone Tel: 0800 1 513 100 for treatment

Lines are open from 8am to midnight.

A textphone number is available on 0800 1 513 200. Only people with symptoms of swine flu should use the National Pandemic Flu Service.

Those people with serious underlying illness, who are pregnant or whose condition suddenly worsens should consult their GP if they are concerned they have swine flu.

Parents or carers of children under the age of one should consult their GP straight away if they are concerned that the child may have swine flu.

So far, the vast majority of swine flu cases have been mild, with symptoms similar to seasonal flu. Only in a small number of cases have people had more serious symptoms, including some people who have sadly died.