Accessibility statement for Victoria Surgery
This accessibility statement applies to the domain victoriasurgery.co.uk both website and mobile.
This website is run by Top Dog Digital Limited. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
- live video streams do not have captions
- you cannot skip to the main content when using a screen reader
- there’s a limit to how far you can magnify the map on our ‘contact us’ page
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Jo Shaw – Practice Manager
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- Email: Jo Shaw – Practice Manger joshaw1@nhs.net
- Tel: 01284 725550
- Post: Jo Shaw
Practice Manager
Victoria Surgery
Victoria Street
Bury St Edmunds
IP33 3BB
We’ll consider your request and get back to you in 7 days.
If you cannot view the map on our ‘contact us’ page, call or email us for directions.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Top Dog Digital Limited is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
The website is partially compliant and meets most requirements of the WCAG 2.2 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to ‘the non-compliances’ listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
The Google language selector does not allow for a aria tag to state that the Flags shown are in fact buttons. This fails WCAG 2.2 success criterion 1.1.1 (non-text content) We have contacted Google and requested this be added.
We hope to add the aria tag as soon as Google allows this option.
Preparation of this accessibility statement
It is recommended that an audit be carried out following a substantial revision to your website. The statement must also be updated.
The statement must be reviewed at least once a year, even if there have not been significant changes to the website.
This statement was prepared on 28th March 2025. It was last reviewed on 28th March 2025.
This website was last tested on 28th March 2025 against the WCAG 2.2 AA standard.
[Note: describe how you tested the website to write this statement – such as a self-assessment done by the website team or an assessment carried out by a third party.]
The test was carried out by Top Dog Digital Limited. The most viewed pages were tested using automated testing tools including https://accessibe.com/ and by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.