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Victoria Surgery Bury St Edmunds Victoria Surgery Bury St Edmunds
  • Appointments: 01284 725550
    Prescription Enquiries: 01284 723976
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    Fax: 01284 725551
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FAQ’s for the Covid – 19 vaccination program

  • I am a healthcare or social care worker how do I get my vaccination?
    Answer – if you would like your profession recorded on your records please inform us of your job role and who you work for via your work email address. If you wish to apply for the covid-19 vaccination please use the link provided https://apps.wsh.nhs.uk/covidvaccinationrequest#!/Introduction
  • Someone I know has been offered a vaccination and I am in the same priority group – why haven’t I been contacted?
    Answer – We are inviting patients from the same the priority group by random selection. Don’t worry everyone will be invited for the Covid-19 vaccination.
  • I think I should be in a high priority group but haven’t been contacted?
    Answer – Please refer to the link provided. https://www.gov.uk/government/publications/covid-19-vaccination-care-home-and-healthcare-settings-posters/covid-19-vaccination-first-phase-priority-groups
  • When I receive my second vaccination?
    Answer – You will receive your second vaccination 3-12 weeks after you received your first one.
  • When will the Astra Zeneca vaccinations be available?
    Answer – We are hoping to receive our supply within 2 weeks, we will be in contact with priority groups once they arrive.
  • I’m housebound. When and how will I receive my vaccination?
    Answer –Housebound patients will receive the Astra Zeneca vaccination. We will be contacting you when we have received our supply.
  • My Spouse is more vulnerable or older than me, can they have my vaccination instead?
    Answer – Unfortunately this is not an option, however anyone will who is eligible will receive this in time.
  • I need transport to get to my vaccination appointment.
    Answer – The Voluntary Network (thevoluntarynetwork.org) will be running transport to vaccination centres, they will charge their usual fare and they can be contacted on 01638 664304.
  • I have received a text informing me I am eligible to apply for the Covid-19 vaccine.
    Answer – If you receive a text message which does not come directly from us, or you are at all unsure of the source of an invitation, please contact our reception team.


About Victoria Surgery

“To work in partnership with patients, families, carers and the community to provide a positive and responsive care experience.”

• A Dispensing Practice – providing your medications
• A Training Practice – training the next generation of GPs

Opening Times

Monday: 8.00am - 6.30pm
Tuesday: 8.00am - 6.30pm
Wednesday: 8.00am - 6.30pm
Thursday: 8.00am - 6.30pm
Friday: 8.00am - 6.30pm
Practice Nurse 8.00am - 12.30pm
2.00pm - 6.30pm
Dispensary Times

8.30pm - 6.30pm
Closed Bank Holidays

Call111West Suffolk Clinical Commissioning GroupAm I ClearFrankSmoke FreeNHS ChoicesWest Suffolk Hospital

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