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Victoria Surgery Bury St Edmunds Victoria Surgery Bury St Edmunds
  • Appointments: 01284 725550
    Prescription Enquiries: 01284 723976
    Prescription Orders: 01284 723976
    Fax: 01284 725551
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    • How to Make an Appointment
    • How to Check In
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  • Contact
  • Privacy Policy

How to Check In

Six receptionists are employed to help you.  Anything which you may need to tell them is treated in strict confidence.  They will do their best to make arrangements to suit you, but please remember that demands can be heavy at times and the receptionist is trying to make sensible arrangements for everyone’s needs.  If the Doctor is running late or has been called out, it is not their fault.  They will be trying to get you seen as soon as possible.

If you would like to speak to a receptionist, in confidence, away from the main reception desk, please let us know.

If you have any questions or comments please ask for the lead receptionist on duty; Wendy or Nikki, who will be happy to help.


  • GP+ Appointments
  • How to Check In
  • Accessibility and Transport

About Victoria Surgery

“To work in partnership with patients, families, carers and the community to provide a positive and responsive care experience.”

• A Dispensing Practice – providing your medications
• A Training Practice – training the next generation of GPs

Opening Times

Monday: 8.00am - 6.30pm
Tuesday: 8.00am - 6.30pm
Wednesday: 8.00am - 6.30pm
Thursday: 8.00am - 6.30pm
Friday: 8.00am - 6.30pm
Practice Nurse 8.00am - 12.30pm
2.00pm - 6.30pm
Dispensary Times

8.30pm - 6.30pm
Closed Bank Holidays

Call111West Suffolk Clinical Commissioning GroupAm I ClearFrankSmoke FreeNHS ChoicesWest Suffolk Hospital

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